Frequently asked questions.
General
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At SuperFoodsFarms, we proudly produce a variety of fresh vegetables year-round in our state-of-the-art aeroponic greenhouse. This innovative method allows us to grow high-quality, nutritious produce in a controlled environment, ensuring freshness and sustainability. In addition to our greenhouse produce, we source a wide range of other fruits and vegetables from local Canadian farmers. We place great importance on sourcing from local farmers because they are the backbone of Canada's agricultural industry. Canada is a global leader in food production, exporting more food than it consumes. With the world's food demand set to grow by 70% by 2050, supporting our local farmers is more crucial than ever.
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Each week we seek out a big variety of fruits and vegetables that may be either imperfect in appearance or surplus in nature! We do this through our network of growers such as farmers and greenhouses as well as some distributors. With Superfoods Farms, you choose from 6 different farm fresh boxes depending on how much produce you are looking for. As the produce market is volatile, selections vary week to week, however, you can count of getting your staples like tomatoes, cucumbers, and peppers more often than not. We update our harvest on Sunday night so you're able to choose your preferred box by the Tuesday deadline.
Your Delivery
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Right now we deliver only in 10km radius from our farm you can check to see if delivery is available in your area in the check out section just put in your shipping adress if not then pick up is available.
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All of our deliveries are after Tuesday of every week, mostly depending on what time the order came.
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No you dont , you will be receiving updates the day your delivery will be delivered and you will also get to choose your preferred time of your delivery after you place your order.
What's in the Box ?
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You can check in every box description, we update them every Tuesday of the week, and if you have a account you will be mailed the updated list every week.
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Yes, because our facility is fully indoor we don’t require any harmful substances to protect the produce
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Yes, as we already produce without any herbicides or pesticides, we also try our best to source all of our other produce organic.
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At the moment there isn’t an option to add other items to you boxes, coming soon we are introducing few add ons , local milk, local eggs and local honey so stay tuned for these items.
Signing Up
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Nope! We understand that things come up. Whether you go on vacation for a week or move to another city permanently, there’s no commitment. If you need to skip a week, simply click “Skip Order” in your "Manage Subscriptions" before our Tuesday night 11:59 PM order deadline. If you need to cancel, you can do so through the "Manage Subscriptions" page!
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Yes, as long as you cancel before the Tuesday 11:59 pm order deadline you won’t be charged for the upcoming box! If you feel there was something wrong with a previous box or an issue with the service, we would love the chance to make it right before you decide to cancel.
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We deliver on a weekly basis by default, however, if you need to skip a week, you can click “Skip Delivery” in your "Manage Subscriptions" before our Tuesday night order deadline.